Reference

How betpuan Handles Your Personal Information

This page lays out exactly what data we collect when you open an account, fund it via PayPal, Venmo or Play+, and use our platform — available where state law permits.

Account data kept securePayPal & Venmo transaction privacyPlay+ prepaid card data handlingYour right to access or deleteState-law compliance where applicable
betpuan How betpuan Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply encryption at rest and in transit across all stored account data. Payment details tied to PayPal, Venmo and Play+ are handled through tokenized channels so raw financial credentials are never written to our databases. Cookie usage on our site is limited to session management, analytics and fraud detection — you can adjust non-essential cookies through the preferences link in our site footer. Data we collect is retained only as long as your account is active or as required by applicable state regulations; once an account is closed and any mandatory retention window has passed, personal data is deleted from our active systems.

Encryption in Transit

All data moving between your device and our servers is encrypted using SSL. This covers login sessions, account updates and every payment confirmation from PayPal, Venmo or Play+.

Cookie Controls

We use session and analytics cookies. Non-essential cookies can be turned off in the footer preferences panel without affecting your ability to log in or deposit.

Retention Schedule

Account data is kept while your account is open and for the period required by applicable state law. After that window closes, personal records are removed from active storage.

No Third-Party Data Sales

We do not sell, rent or trade your personal information to outside marketers. Data shared with payment processors like PayPal is limited to what those processors need to complete your transaction.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

Questions about your data don't have to wait. Our support team can pull up your account record, explain what we hold and start a deletion or correction request on your behalf. Whether you prefer live chat, email or an in-account message, we route privacy requests to the same team that handles account-level issues — so nothing gets lost between departments.

Live Chat Open the chat widget from any page while logged in. Ask specifically for a privacy or data request and the agent will flag it for our data team.
Email Support Send your request to our support email address listed in your account settings. Include your registered email so we can match it to your record quickly.
In-Account Message Log in, go to Account Help and select Privacy Request. You can describe what you need — access, correction or deletion — and we respond within our stated window.

Common Questions About Your Privacy on betpuan

Below are the questions we hear most from people reviewing our privacy practices. If your question isn't covered here, the support channels listed above can get you a direct answer.

We collect your name, date of birth, address and a government-issued ID for identity verification. We also record the payment method you connect — PayPal, Venmo or Play+ — along with transaction confirmation data.

No. When you link PayPal or Venmo, those apps send us a secure confirmation token only. We never receive or store your wallet password or full account number on our servers.

Log in, head to Account Help and submit a Privacy Request, or contact support via live chat. We'll confirm your identity and provide a summary of the data on file for your account.

Yes. Submit a deletion request through Account Help or via email support. We'll process it after any mandatory retention period required by applicable state law has been satisfied.

We use cookies for session management, analytics and fraud detection. Non-essential cookies can be disabled through the preferences link in our site footer without affecting your login or deposit flow.

We share data only with payment processors like PayPal when needed to complete a transaction, and with state regulators where required by law. We do not sell your data to marketers.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.